How it works

Our complaint review process

We take complaints seriously and use them to improve our communications and service. Here’s what you can expect after you reach out.

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Acknowledgement
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Follow-up

01

1. Submit your complaint

Email complaints@resurgencecapitalllc.com with your name, best contact information, and a brief description of the issue.

02

2. We review and investigate

Our team reviews the details, gathers relevant information, and may contact you for clarification.

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3. We respond

We’ll provide a response as soon as possible and document the outcome for quality and compliance purposes.

FAQs

Complaint submission questions

These answers cover the most common questions we receive. If you don’t see your question here, email us and we’ll help.

Consumer Resources
Prefer email?

Send your complaint

Email complaints@resurgencecapitalllc.com with details of your concern. For general inquiries, use our Contact page. For compliance questions, email compliance@resurgencelegal.com.

Customer support representative speaking on the phone

Send your complaint by email for the fastest routing, or contact us by phone or mail. We’ll review your message and follow up as soon as possible.

Email Complaints

2801 Lakeside Dr, Suite 209, Bannockburn, IL 60015

California Debt Collection License # 10749-99
This is a communication from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.